Privacy Policy

Great Help Senior Care ("we," "us," or "our") operates the website located at greathelpsenior.com and provides professional, non-medical in-home care services. We are dedicated to maintaining the confidentiality, safety, and security of the personal and health data shared by our clients, their family members, referring professionals, and job applicants.

This Privacy Policy details the types of information we collect, how it is handled, and the strict safeguards implemented to ensure your absolute data privacy under state and federal regulations.

Information We Collect

To deliver reliable, high-quality companion care and homemaker support, we may gather both personally identifiable information (PII) and protected health-related variables when intentionally submitted to us:

• Identity & Contact Details: Full name, phone number, email address, physical home address, and geographical county.
• Client Care Assessments: Age, preferred schedules, general functional limitations, specific assistance requests (such as meal reminders or companion support), and daily routine details.
• Referral Records: Names, relationships, phone numbers, and organizational affiliations of individuals coordinating transitions of care.
• Employment Applications: Resumes, clinical background history, professional license references, and certifications submitted via our careers panel.

How We Use Your Information

All information gathered by Great Help Senior Care is processed exclusively for explicit clinical coordination and operational needs, including:

• Evaluating prospective home environments to arrange optimized care consultations.
• Communicating schedules, follow-up evaluations, and service modifications directly with designated family members.
• Processing onboarding requests and vetting employment qualifications for caregiver candidates.
• Complying directly with administrative licensing guidelines managed by state health regulatory entities.

Information Sharing & Third-Party Disclosures

We strictly protect your trust. Great Help Senior Care **does not sell, rent, trade, or transfer** any personal identity items or medical preferences to outside commercial marketers or third-party brokers.

Data is shared only under the following tightly controlled instances:

• Authorized Caregivers: Vital care details are shared exclusively with assigned, thoroughly vetted home companions to perform day-to-day services safely.
• Legal Mandates: We may disclose records if strictly required by Florida State or Federal laws, administrative audits, or valid legal processes.

Data Retention & Security Safeguards

We implement advanced digital and physical security controls to maintain absolute data integrity across all channels. Our website utilizes high-grade Secure Sockets Layer (SSL) encryption to secure form submissions, and database architectures are continuously updated to block malicious intrusion or unauthorized visual reviews.

Your information is retained only as long as strictly necessary to fulfill administrative service agreements, state regulatory requirements, or human resource record obligations.

Your Privacy Choices & Rights

You hold complete ownership over your personal data profiles. You have the right to request access to the information we store, submit corrections to outdated phone lines or contact lists, or request complete data deletion where allowable under regulatory minimum record retention rules.

Contact Our Privacy Officer

If you have any questions, compliance inquiries, or data modification requests regarding this privacy layout, please contact Great Help Senior Care management directly: